![]() ![]() Mobile devices using Android 8 or 9 or iOS 13 will no longer receive Duo Mobile maintenance fixes or security updates. By upgrading to the latest iOS or Android versions, users receive these benefits, plus the advanced security features built-in to the OS. By focusing on newer operating systems, Duo engineering teams continue to build helpful and secure features. Why the change?īoth Apple and Google release new operating systems yearly, and the older OSs on devices are depreciated and stop receiving essential updates. Due to this change, we highly recommend the SMU community upgrades their devices’ operating systems by February 1, 2023. Because of that, changes to the app impact us all, and we want you to be aware that effective February 9, 2023, Duo Mobile will no longer support Android 8, Android 9, and iOS 13. With the ending of support for SMS and Phone Callback verification this year, the Duo Mobile app has become our preferred method of authenticating with our services. You don’t have to make bypass codes, but we strongly recommend that you generate a set of single-use codes, write them down and keep them someplace safe.Over the past several years, we have begun to rely heavily on Duo Security for our Two-Factor Authentication. Follow the on-screen steps to enrol your first device.īypass codes are codes that you can use to get into your account if you don’t have access to your phone or token-for example, if you forget it at home one day.Confirm you’re ready to enrol in UVic MFA and select Enable Duo. Select Manage multi-factor authentication.Go to account security settings in Your profile.It can be useful to have a backup! But you must add at least one. ![]() You can use multiple devices (phones, tablets, tokens) if you want. If you can’t use your phone or access a Duo hardware token, there is support available for students with financial or accessibility needs.
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